Ruth Batten Photography - Images to remember

Questions - Professional Portrait Photographer Ruth Batten

Will I see the image on the sides of the canvas frame ?
What stretcher bars do you use?
How do I care for my print or canvas?
Is the product ready to hang?
What frames do you have?
Do you use plastic glass or traditional glass?
What forms of payment do you accept?
Do you have a returns policy?
What are your terms and conditions ?
How long will it take for me to receive my goods?

There is a choice between a wrapped edge or black, white or colour edge.
Wrapped EdgeWhite Edge
The canvases are made using Museum Quality Artists Stretcher bars which are made of the finest quality kiln dried wood, which has the advantage of being very light, hard wearing and not prone to warping like standard pine. Each bar has a rounded back edge which ensures that the canvas is always kept half an inch (13mm) above the stretcher bar to prevent ghost impressions on the canvas
To maintain and increase the lifespan of your canvas or print, do not expose to continuous strong sunlight or moisture. Do not clean the canvas with a wet/damp cloth; a light vacuum with the brush attachment will get rid of any dust on the surface.
All canvases come with hanging kits which incorporates a cut-out which allows the print to be hung on a standard 2 pin picture hook.

Using these hangers ensures that the finished print is pulled flush to the wall.

Framed images ready to hang with D rings and Nylon cord.

Acrylic prints come ready to hang with four metal screws.
Canvas hanging kitMade to measure frame with D rings and nylon picture cordFramed image with hookAcrylic Image with metal wall mounting screws
Here is a selection of made to measure frames, and includes the matt black, matt white, brushed gold, silver and natural wood colours. A slightly wider frame and mount will be used to complement the larger size images. All frame mouldings are made from wood with various finishes.

Brushed Gold - 55mm, 38mm and 25mm
Silver - 50mm and 28mm
Matt White - 40mm and 30mm
Matt Black - 60mm, 40mm and 30mm
Natural, Walnut and Dark Brown - 40mm and 30mm.

The sizes listed are the actual frame width.

This is a selection of ready made frames which come in standard sizes and are more economical.
Matt Black-20mm
Solid Birch-20mm
Made to measure frames Ready made frames
I use plastic glass instead of traditional glass as it is unbreakable, which prevents damage. Glass can be used for portraits as the client will collect the frames. Standard or non-reflective glass can be used for your glazing.
I accept cash, cheques, and most debit and credit cards.
Due to the bespoke status of these artworks, items that are delivered as described and in good condition may not be returned.

Where goods are sent by courier and are damaged I must be notified within two days of delivery.

Claims will only be settled after the faulty goods have been returned with the nature of the fault clearly stated. Any goods returned incomplete, i.e. with packaging, accessories missing etc, will not be replaced or credited.
The conditions apply to all orders by Ruth Batten Photography. No variation of terms and conditions set out herein shall be effective unless agreed in writing by both parties. Terms and conditions are subject to change without prior notice.

All images on are owned by the photographer and must not be copied, printed or used in any other way without prior written consent from the photographer. Selected images may be purchased.

The 1988 Copyright Act assigns the copyright of any photographs taken to The Photographer. It is therefore contrary to the Act, and illegal, to copy photographs, or allow to be copied, by any means photographic or otherwise, by any person or machine other than by The Photographer

It is understood that the copyright of all the photographs belongs to Ruth Batten and may be used to promote Ruth Batten Photography. The Client hereby allows Ruth Batten the Photographer to display any photograph and to generally promote the business in advertising, brochures, magazine articles, websites and other such material, providing that the images used are used lawfully and without damage to The Client(s).

No photographs purchased may be copied or reproduced by any means photographic or otherwise by any person or machine other than the photographer, unless a CD of the images has been purchased.

If a CD has been purchased the client may use these photographs on the internet but the photographer should be made aware of this as courtesy and www.ruthbattenphotography should be credited on or near the photograph. As in accordance with The Copyright, Designs and Patents Act 1988 the right to be identified as the author of the work. There may be exceptions to this if it has been agreed with the photographer.

No liability shall be held by Ruth Batten for any photographic work undertaken.

Prices do not include courier, post and packaging costs. Where possible and within reasonable distance prints may be hand delivered to the client, or collection can be arranged.

Session fees must be paid on the day of the clients shoot or at the viewing stage and a 50% deposit paid for any items ordered. No photographs will be printed without payment.
Prints and digital images can take between 10-14 days from the date of viewing your images. Framed prints, canvases and photo books and large orders can sometimes take longer. If you do need your order ready quickly for a special occasion, then please contact me to discuss this.

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